Profile:Frank Stevens is VP of Global MRO Centers for Embraer. He oversees the network of owned and authorized service centers and MRO’s global for all business sectors of Embraer; Commercial, Executive and Defense. He is also tasked with the administration and collection of warranty matters for the Embraer Executive fleet. Franks position resides within the Services and Support pillar at Embraer where the organizations provides aftermarket services and support for all Embraer aircraft throughout the globe. With over a 26 years’ experience in aviation to include roles, he provides a well-rounded industry view to support the Embraer diverse customer base. Prior years of service include time with Regional airlines, Major US airlines, International cargo carriers, and private sector business. He has held roles in the maintenance and engineering organizations; at all levels and roles, to include mechanic through executive management. Frank’s strategy for the future development of Embraer is based in the advancement of technology to drive efficiency in the safe and reliable maintenance of aircraft and components. He believes that the future of the MRO resides in the reduction of process through the advancement of computer aided resources and augmented reality.